Legal & privacy

The small print, in plain words

This site keeps nothing about you. Here is what that means, who runs the houses, and where to take a complaint.

Privacy

This site does not store your data. It has no accounts, no database and no tracking, and it does not use analytics for now.

The contact form and the retreat planner only build a message on your own device and open WhatsApp or your email app. Nothing is sent to us until you press send there. From that moment, your message is handled by WhatsApp or by your email provider under their own rules, and we use what you write only to answer you.

You can ask us at any time to see, correct or delete the messages we hold from you. In Portugal, data protection is overseen by the Comissão Nacional de Proteção de Dados (CNPD), where you can also lodge a complaint.

CNPD website (new tab)

Cookies

We set no tracking or advertising cookies, so there is no banner to accept. The pages are served with fonts and images from this same site, with no third-party widgets.

The only thing the site remembers is, for the length of your visit, that the opening animation on the home page has already played (a value in your browser’s session storage). It holds no personal data and disappears when you close the tab.

Using this site

travessiadosol.com presents Travessia do Sol, its two houses and its services. We try to keep everything accurate, but the texts, photos, distances and prices shown here are for information and can change. The estimate in the retreat planner is only an estimate, not an offer.

A stay is only confirmed when we answer your request or when you complete a booking on the booking page, and its conditions are given at that moment. This site does not set booking or cancellation conditions.

The texts and photographs on this site belong to Travessia do Sol and the photographers who made them. Please ask before reusing them. Links to other sites (WhatsApp, Instagram, Google Maps, the booking page, the Livro de Reclamações) lead to services we do not control, with their own terms and privacy policies.

Local accommodation licence

Travessia do Sol is registered as Alojamento Local (local accommodation) in Portugal.

RNAL n.º 154456/AL

Livro de Reclamações

If something went wrong during your stay and we did not put it right, you can make an official complaint in the electronic Livro de Reclamações, available to every guest in Portugal. We would also like to hear it first: write to us.

Open the Livro de Reclamações (new tab)

Contact

Travessia do Sol, Rua da Quinta do Sol, 170, 4990-645 Gemieira, Ponte de Lima, Portugal.

For any question about this page or your data, write to info@travessiadosol.com or on WhatsApp at +351 913 562 468.

Last updated: November 2026